You can ask Lemonado about a company without opening the app. An owner or admin sets up the connection and chooses who can use it.The options you see depend on the features enabled for your workspace.Open the company, then click the gear beside its name.
Choose the channel in company settings. Slack setup starts here.
Slack
Teams
Email
Choose Slack → Add to Slack and follow the connection steps.
Click Add channels and choose the channels for this company.
Mention @Lemonado in a linked channel and ask a question.
For a private channel, invite @Lemonado first so the channel appears in the list.
Your Teams organization needs to be connected first. In an agency workspace, an owner or admin does this under Shared connectors → Microsoft Teams, following the connect-code instructions.
Open Teams in the company’s settings.
Choose Add channels and select the channels for this company.
Mention the Lemonado bot in a linked channel to ask about the company.
Missing a channel? Mention the bot there once, then check the list again.
Choose Email → Create email address.
Copy the address and send your question to it.
Lemonado replies by email. The conversation also appears in the company’s chat history.
Workspace members can email Lemonado. Admins can allow other senders through Allowed domains or Allowed email addresses. These permissions apply across the workspace, not just one client.
For agencies, link each channel to the right client before asking about their data.
